Enterprise Services:

Vertex has traditionally offered ERP services as a landing point in its ‘land and expand model’ to exclusively target organizations prioritizing IT investments for operational excellence and growth. This concentration on serving mature organizations has enabled us to serve Clients with ERP and all other IT services, engaging highly qualified Talent who prefer working exclusively in mature IT-driven organizations. Hence, Vertex, by its ‘go-to-market’ strategy, has gathered an ecosystem of highly qualified Talent pools that work proactively to meet Client goals and operate effectively in Empowered Talent Teams as per our Service philosophy optimized for each Service Tower.

Managed Services:

Clients set up Global Capability Centers and Business Process Outsourcing units to manage growth and workloads at scale. The primary objective of these initiatives is enhancing service parameters, building muscle, and gaining cost efficiency in the process. When not designed and executed well and not put through scrutiny of continuous improvement, these facilities end up being value eroding. Vertex provides a transparent Managed Services solution to ensure the business outcomes are met and service levels closely monitored.

Consulting:

Large and complex ‘run-stage programs’ of clients have been historically executed as multi-year multi-million deals and have been the feeding grounds of large IT shops. The ability to capture value in these deals at design, bid, award, execution, and governance is a science hardly seen in many deals, resulting in the creation of complex solutions to simple situations. Over time, the service providers enjoy knowledge asymmetry in the program management while the Clients undergo loss of control and intelligence to execute new technological developments. In many cases, Clients end up with suboptimal technologies that are mediated between product developers and system integrators. Vertex helps clients reset the balance at any stage of the program life cycle, bringing back control and efficiency and enabling new technology adoption in a platform- agnostic manner. At Vertex, business transformation is at the heart of all change and IT services enablers.