Client and Partner Focus

SERVICES


Vertex specializes in providing expert outsourcing services both in India and internationally, designed to boost your productivity, enhance quality, increase business value, and improve overall performance.


In today’s competitive landscape, many companies are increasingly realizing the advantages of delegating non-core business processes to specialized third-party providers. At Vertex, we recognize that outsourcing is not just a service but a strategic partnership. Our clients trust us with essential aspects of their operations, and we are committed to managing the structural changes that come with outsourcing. This approach ensures that our partners achieve seamless transitions and realize the full potential of their outsourcing initiatives.



Vertex with its expertise in SAP is an ideal partner for providing specialist services in the areas of:


SAP HCM
SAP FI/CO
SAP BI
SAP CRM

SAP BW
SAP SD
SAP Portal
SAP ABAP

SAP Basis
SAP Security
SAP GRC



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Enterprise Services:
Identify non-core business processes for outsourcing with solutions to improve business results and deliver efficiency
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Project Management
- Assist our partners to plan and implement the successful transition to an outsourced solution platform in every step from problem scoping to service introduction.
- Vertex will take complete responsibility for the implementation and migration using a combination of their own and partner’s resources.
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Business Support
Provide our partners with constant support during and after service introduction to ensure successful integration and functioning of outsourced solution.


Implementation & Migration


Whether you are implementing SAP for the first time or adding additional modules to your existing SAP infrastructure, Vertex Intel Systems are ready to assist you at every step of process and delivery. We have considerable experience and a successful history of designing, developing and deploying high-performance SAP solutions for our clients and partners.


Our Implementation and Migration service provides: Requirements Gathering (Business Blueprint): Make extensive use of tried and tested global and local templates to arrive at a clear definition of detailed business requirements in optimum time.



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Project Management
Vertex will take complete responsibility for the implementation and migration using a combination of their own and partner’s resources.
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Gap Analysis
Evaluating existing SAP system to identify potential improvements that enhance performance and productivity of current and future business requirements Identify how well the business requirements can be met by existing systems and to suggest methods to overcome deficiencies.

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Change Management
Define set of processes that can be implemented to ensure changes in business operations are integrated in a controlled and systematic approach across impacted business divisions.
For successful implementation or migration to SOLUTIONS, Vertex is the ideal partner.

System Integeration

Deploy the newly built system and services in to current business operations with minimum business productivity disruptions. Training business end-users and providing support during and after go-live phase.


Architecture Vision :

  Current Integration Architecture Overview

  Current Integration Challenges

  Future Integration Objectives

  Future Integration Architecture Overview

  Benefits of Future Integration Architecture

  Business and Technical Guiding principles for future Integration Architecture


Technical Integration Solutions :

  Batch Integration Strategy

  Real-Time Integration Strategy

  Interface patterns

  Error Management

  Integration security details

 Integration Performance considerations


APPLICATION DEVELOPMENT

- Real-Time Integration Strategy.


- Interface patterns.


- Adhoc Development with Tailor Made custom development, unique to the client requirement.

- Continuously modernize your applications to support business agility.

- Help manage diverse and complex applications at lower cost and enable rapid response to requests for new functionality and requirements.


APPLICATION OUTSOURCING

Vertex Intel Systems AD and AMS portfolio features covers the full lifecycle of ERP application and Technologies services from the transition to transformation and Harmonize Client Business requirement to derive optimum business value.


- Error Management


- Low- cost maintenance using extreme automation


- Through our AD and AMS support delivery models and as well leveraging ERP industry best practices through our Vast experienced ERP consultants across core Industries , we provide seamless support to increase productivity and reduce repair costs by streamlining IT costs and enhancing business performance.


- There are following task carried out in the ITSM methodology Regular Incident and service request with given SLA (Service Level agreement) Release management – Change Request Adopting the proper release schedule like Weekly or Monthly release with proper rollback procedure.


- Conducting the CAB(Change Authority Board) Meeting with client to ensure proper CR mechanism work.


- Short release cycles are aligned with business outcomes for improved time-to-value; offers aggressive, integrated service level agreements.


- Application maintenance, development and enhancement

- Implementation and conversion services

- Upgrades and migrations

- Systems consolidation

- Production and cycle support

- New product launches

- Help desk

- Third-party integrations